Have you ever done cold-calling? Let’s just say that your day is not filled with kind words and positive reinforcement.
When your phone rings, you have a chance to be God’s gift to the caller. You don’t have to buy anything. You just have to be polite and kind.
Treat a sales caller as you would your brother or sister or friend who is calling you asking you if you want to participate in something.
If you are up for it, ask the sales caller how they are doing today with actual care. Engage them for a moment in real conversation. You would be surprised at some of the conversations I have had with sales callers when I actually communicate care for them. I had a nearly hour-long conversation with one phone company rep. By the end of the conversation, she had made the decision to move out of her boyfriend’s apartment!
As soon as you know that you don’t, the most loving thing to do is to let the salesperson know. This way they don’t waste your time or theirs.
Just be kind. Say, “Excuse me, but I definitely know I’m not interested. I don’t want to waste your time or mine. Thanks for calling. Have a nice day.”The conversations, of course, are not all so dramatic. But remember that you are talking to a person — someone’s daughter, someone’s son, perhaps someone’s mother or father. It is likely that they are not “living the dream” if they are cold-calling people. What a great opportunity for kindness and compassion!
Gently but firmly interrupt them. Say, “I already told you I wasn’t interested. Are you going to make me hang up on you?” Say it with good cheer. You can even chuckle. If they start selling, try one more time. “Are you really going to force me to hang up on you?” Then, of course, if they continue, say “Have a nice day,” and hang up without guilt.
Grace and peace,